LG Electronics LP1415WXRSM Use and Care Manual download pdf (Page 24)

LG Smart AC

Warning Message - Troubleshooting

The following warning messages may appear on the LG Smart AC

app during use. Follow the guidelines below to troubleshoot.

Main Function Possible Cause Solution

Product Registration

Cannot sign in to

the app.

Product is not registered

as yet.

Complete product registration.

New air conditioner

will be registered.

Previously regis-

tered information will

be deleted. Do you

want to continue?

Seen while registering

again from the Settings

area of the app.

Complete product registration

again.

Wi-Fi on the smart

phone is turned off.

Try again after turn-

ing the Wi-Fi on.

Displayed while trying to

ever wireless is turned off

on smartphone.

Turn on wireless setting on

your smartphone.

Check if your prod-

uct is in Wi-Fi

mode. Wi-Fi ac-

cess may not be

stable depending

on network quality.

After product searching,

connection has failed.

• Check blinking Wi-Fi light on

the product.

• Check if Smart AC wireless

number (LG E_AC-xx-xx-xx)

can be found through smart-

phone.

• From the Advanced Wi-Fi set-

tings on the smartphone,

make sure “lnternet unavail-

able - Disconnect Wi-Fi auto-

matically when the Internet is

unavailable” is checked.

(Note wording may be slightly

different, depending on your

particular smartphone.)

The wireless network

setup information

you entered is incor-

rect or connection to

wireless network is

not stable.

Network failure.

• \/erify wireless connection in-

formation is correct.

• \/erify wireless connection.

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LG Electronics LP1415WXRSM Use and Care Manual Page 24

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